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PRIVACY POLICY

The protection of your data

LAST UPDATE DATE: JUILLET 2025

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THE PROTECTION OF YOUR PERSONAL DATA IS AN INTEGRAL PART OF THE VALUES OF THE COMPANY MADAME BADASS. BY USING OUR WEBSITE (THE "SITE"), YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY ("PRIVACY POLICY") WHICH GOVERNS THE USE AND PROTECTION OF YOUR PERSONAL DATA COLLECTED WHEN USING OUR SITE, THAT IS TO SAY ANY INFORMATION IDENTIFYING YOU DIRECTLY OR INDIRECTLY ("DATA" OR "PERSONAL DATA"), SUCH AS YOUR FIRST NAME, LAST NAME, POSTAL ADDRESS, EMAIL, CUSTOMER NUMBER.

WHO ARE THE DATA CONTROLLER AND THE DATA PROTECTION OFFICER?

WHAT PERSONAL DATA DO WE COLLECT?

WHY DO WE USE YOUR PERSONAL DATA?

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?

SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA

HOW LONG IS YOUR PERSONAL DATA RETAINED?

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1. WHO ARE THE DATA CONTROLLER AND THE DATA PROTECTION OFFICER?

IN TERMS OF DATA PROTECTION, REGULATIONS DEFINE TWO KEY ROLES:

– THE DATA CONTROLLER WHO DETERMINES THE PURPOSES OF DATA COLLECTION. THIS IS THE COMPANY MADAME BADASS, WHOSE REGISTERED OFFICE IS LOCATED AT 23 AV. DE JALDAY, 64600 SAINT-JEAN DE LUZ, REGISTERED IN THE PARIS TRADE AND COMPANIES REGISTER UNDER NUMBER 82086053400024 ("MADAME BADASS", "WE"), REACHABLE BY EMAIL: SHOP.MADAMEBADASS@GMAIL.COM, SUBJECT "PERSONAL DATA" IN THE SUBJECT LINE OF YOUR REQUEST.

– THE DATA PROTECTION OFFICER WHO ADVISES AND SUPPORTS OUR COMPANY IN OUR COMPLIANCE PROCESS WITH PERSONAL DATA REGULATIONS. THIS OFFICER CAN BE CONTACTED FOR ANY QUESTIONS RELATING TO YOUR PERSONAL DATA BY EMAIL AT THE FOLLOWING ADDRESS: CONTACT@MADAMEBADASS.FR, OR BY MAIL AT: MADAME BADASS, 23 AV. DE JALDAY, 64600 SAINT-JEAN DE LUZ.

 

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2. WHAT PERSONAL DATA DO WE COLLECT?

YOUR PERSONAL DATA IS COLLECTED, FOR EXAMPLE, WHEN YOU ENTER IT IN THE DEDICATED FORMS ON THE SITE OR WHEN CREATING YOUR CUSTOMER ACCOUNT, WHEN YOU PLACE AN ORDER ON THE SITE, DURING YOUR INTERACTIONS WITH CUSTOMER SERVICE, AND MORE GENERALLY WHILE BROWSING OUR SITE. THIS INCLUDES THE FOLLOWING PERSONAL DATA:

  • INFORMATION COLLECTED WHEN CREATING YOUR ACCOUNT ON THE SITE SUCH AS YOUR FIRST NAME, LAST NAME, EMAIL ADDRESS, PASSWORD, YOUR CONTACT PREFERENCES REGARDING NEWSLETTER SUBSCRIPTION, YOUR PHONE NUMBER, AND DATE OF BIRTH.

  • INFORMATION NECESSARY FOR THE MANAGEMENT AND MONITORING OF YOUR ORDERS SUCH AS YOUR BANK CARD DATA FOR TRANSACTION PROCESSING, YOUR ORDER HISTORY (E.G. PURCHASE AMOUNT, PRODUCT REFERENCES), YOUR WRITTEN OR TELEPHONE EXCHANGES WITH OUR CUSTOMER SERVICE;

  • INFORMATION COLLECTED WHILE BROWSING THE SITE SUCH AS BROWSING HISTORY (E.G. DATE, TIME OF CONNECTION AND/OR BROWSING, PAGES VISITED), TYPE OF DEVICE AND BROWSER, YOUR LOCATION, BROWSER LANGUAGE, INTERNET PROVIDER, IP ADDRESS.

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3. WHY DO WE USE YOUR PERSONAL DATA?

WE USE YOUR PERSONAL DATA FOR SEVERAL REASONS.

OUR PRIMARY OBJECTIVE IS, OF COURSE, TO ALWAYS SATISFY YOU AS A CUSTOMER. TO THIS END, WE COLLECT MOST OF YOUR DATA IN CONNECTION WITH YOUR PURCHASE ACTIONS, IN PARTICULAR TO DELIVER YOUR ORDERS AND TO SUPPORT YOU THROUGHOUT OUR RELATIONSHIP.

FURTHERMORE, WE MAY COLLECT YOUR DATA WHEN YOU GIVE US YOUR CONSENT FOR PURPOSES THAT WILL ENHANCE YOUR EXPERIENCE WITH OUR BRAND.

FINALLY, OTHER DATA IS COLLECTED BECAUSE IT RESULTS FROM A LEGITIMATE INTEREST (FOR EXAMPLE, TO ALLOW YOU ACCESS TO OUR SITE AND ITS USE).

BELOW YOU WILL FIND FURTHER EXAMPLES OF THE PURPOSES FOR DATA COLLECTION:

LEGAL BASIS / PURPOSES OF PROCESSING:

  • YOUR PURCHASE ACTION: TO ENSURE THE DELIVERY OF YOUR ORDERED PRODUCTS / TO MANAGE CUSTOMER RELATIONS AND ANY CLAIMS / TO HANDLE REQUESTS RELATED TO THE EXERCISE OF YOUR PERSONAL DATA RIGHTS.

  • YOUR CONSENT: TO RECEIVE OUR NEWSLETTERS AND PERSONALIZED OFFERS / TO BENEFIT FROM A PERSONALIZED BROWSING EXPERIENCE BASED ON YOUR PURCHASE HISTORY AND WEBSITE BROWSING.

  • OUR LEGITIMATE INTEREST: TO ACCESS THE SITE AND ITS USE / TO ANALYZE AND IMPROVE THE QUALITY AND PERFORMANCE OF SERVICES / TO MONITOR SITE USAGE AND ENHANCE YOUR EXPERIENCE / TO PROTECT OUR RIGHTS / TO MANAGE TRANSACTIONS AND PREVENT FRAUD / TO DEVELOP STATISTICS AND SEGMENTATION, STUDIES, AND ANALYSES TO IMPROVE OUR CUSTOMER KNOWLEDGE.

4. WHAT ARE YOUR RIGHTS REGARDING YOUR DATA?

IN ACCORDANCE WITH APPLICABLE PERSONAL DATA REGULATIONS, YOU HAVE AND CAN EXERCISE THE FOLLOWING RIGHTS WITH US:

  • RIGHT OF ACCESS: YOU HAVE THE RIGHT TO ACCESS THE PERSONAL DATA WE PROCESS;

  • RIGHT TO RECTIFICATION: YOU HAVE THE RIGHT TO ASK US TO CORRECT YOUR DATA IF IT IS INACCURATE OR INCOMPLETE;

  • RIGHT TO ERASURE: YOU HAVE THE RIGHT TO ASK US TO DELETE YOUR DATA (SUBJECT TO THE CONDITIONS SET OUT IN ARTICLE 8 BELOW);

  • RIGHT TO OBJECT: YOU HAVE THE RIGHT TO ASK TO NO LONGER RECEIVE COMMUNICATIONS FROM US BY USING OUR ONLINE FORMS, THE LINKS AT THE BOTTOM OF OUR EMAILS, OR BY REPLYING STOP BY SMS;

  • RIGHT TO INFORMATION: YOU HAVE THE RIGHT TO OBTAIN INFORMATION ON HOW WE PROCESS YOUR DATA.

 

TO EXERCISE YOUR RIGHTS, YOU MAY SEND US AN EMAIL TO SHOP.MADAMEBADASS@GMAIL.COM, SUBJECT "PERSONAL DATA", OR A LETTER TO THE FOLLOWING ADDRESS: MADAME BADASS, 23 AV. DE JALDAY, 64600 SAINT-JEAN DE LUZ. WE MAY ASK YOU TO PROVIDE PROOF OF IDENTITY.

WE COMMIT TO RESPONDING AS QUICKLY AS POSSIBLE FROM THE TIME OUR SERVICES RECEIVE YOUR REQUEST.

IF YOU NO LONGER WISH TO RECEIVE OUR NEWSLETTERS, YOU CAN CLICK THE UNSUBSCRIBE LINK AT THE BOTTOM OF OUR EMAILS, REPLY STOP BY SMS, OR ADJUST NEWSLETTER SETTINGS IN YOUR ACCOUNT, IF YOU HAVE ONE.

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